Summary: We offer a 7-day satisfaction review for new clients. Ad spend paid to platforms is non-refundable.
RankGlow is committed to delivering measurable performance marketing results. This policy outlines the conditions under which refunds may be considered.
Monthly retainer fees are invoiced in advance and are generally non-refundable once the service period has commenced.
New clients may request a formal review within 7 calendar days of receiving their first deliverable. At our discretion, we may offer a partial credit of up to 50% of the first month's retainer fee.
Ad spend paid to Google, Meta, or other platforms is non-refundable and governed by the respective platform's refund policies.
Email Getconnect@rankglow.site with your company name, invoice number, and description of your concern. We respond within 5 business days.